General Terms and Conditions of Sale
To consult the legal notices of the site www.slotcar-union.com, click here.
These general terms and conditions are addressed to consumers with full legal capacity and apply to all orders placed on this site.
We are available for any questions or comments (click here to access the "Contact Us" section).
1. Order
You select your items by browsing our site and add them to your cart by clicking "Add to Cart". You can finalize your order at any time by clicking "Proceed to Checkout".
By clicking "Proceed to Checkout", a summary of your order will appear. You must verify all the provided information, including delivery details. After validation and acceptance of these terms, you finalize your order by clicking "Finalize my Order". You will receive a confirmation email after the secured payment (see Secure Payment).
You can correct any errors before finalizing the order. In case of an error after validation, please contact us (click here to access the "Contact" section).
2. Contract Archiving
Contracts, order forms, and invoices are archived on a reliable medium. For any order of an amount equal to or greater than €120, you can access it upon request.
3. Warranties
In accordance with the legislation, we repair, replace, or refund any defective or non-compliant product. For any customer service requests, please contact us via email describing the problem, with photos if possible.
4. Delivery
Products are delivered to the address indicated when the order is placed. Delivery fees and times are specified before order validation. In case of delay or unavailability, we will inform you by email.
5. Prices
Prices are indicated in euros and may be displayed inclusive of all taxes (TTC) or excluding taxes (HT) depending on the client's geographical location and legal status (individual or professional). For international deliveries, additional taxes, customs duties, or other charges may apply and are the client's responsibility.
6. Payment
Payment is processed upon order validation. We offer various secure payment methods (see Secure Payment).
7. Right of Withdrawal
You have 14 days from the receipt of the product to exercise your right of withdrawal, with return shipping costs at your expense. The product must be returned in its original condition and packaging.
However, products that are incomplete, damaged, used, soiled, or not in their original packaging as received will not be accepted. For example:
- A Carrera GO!!! car whose packaging has been opened cannot be returned.
- A car whose engine has been used cannot be returned.
8. Jurisdiction
These terms and conditions are subject to French law. In case of a dispute, only French courts will have jurisdiction.
9. Intellectual Property
For information regarding intellectual property, please refer to the Legal Notices.
10. Data Protection
For information concerning the collection, processing, and protection of your personal data, please refer to the Legal Notices.
Appendix: Legal Provisions
In accordance with the Consumer Code, you benefit from the legal guarantees of conformity and against hidden defects, as provided for in articles L217-4 and following of the Consumer Code and articles 1641 and following of the Civil Code. For more information, consult legifrance.gouv.fr.
Last updated on: 18/11/2024